YipYak Security & Privacy

Summary

We respect your privacy and do not misuse or sell your data. We share some information with delivery companies and service providers for order fulfillment and to keep our store running. We strive to keep the data we collect minimal and necessary.

For online payments, our payment gateway is secure and handled by a reputable 3rd party provider with proper accreditation and security measures.

You can request to see or delete your stored information. Contact Allen Yip, the company director, at allen@yipyak.ca for assistance with privacy requests.

YipYak Privacy and Security Policy

“YipYak” and “YipYak Kayak shop” are the trade names of YipYak Ltd. At YipYak, we prioritize the privacy of website visitors, customers, and suppliers and ensure secure handling of personal data. We do not sell any information. This privacy policy outlines our use of personal information and your rights. 

Customers

What information we collect about you

“Device Information” is automatically collected when you visit our site. This includes information about your device (e.g. web browser, IP address), cookies, pages viewed, referral source, and website interaction.

We gather additional information such as your name, billing and delivery addresses, phone number, and email address when you place an order on the site. Payment card details are not stored by us. We also collect information when you sign up for newsletters or contact us through our website or social media.

Device Information is collected using cookies, log files, web beacons, tags and pixels. Personal information is provided by you.

How and why we use the information about you?

Website users and customers

We use your information to process your order and manage your account when you place an order. This information is necessary to fulfill our contractual obligations. Delivery details are shared with third-party delivery companies who are obligated to keep your information confidential.

We may also contact you to request a review of purchased products or services based on our legitimate interest in improving our offerings.

Who we share your personal information with

We do not sell or maliciously use your data. Some data may be shared with third parties, mainly delivery companies for order delivery and service providers for store operations. We minimize collected information to necessary levels for store functions and efficient order handling.

For information on specific third parties, contact Allen at allen@yipyak.ca.

In cases of lawful requests from law enforcement or regulatory bodies, or to prevent illegal activities, fraud, or harm to individuals, data may be disclosed. Only necessary information, such as name, address, and phone number, is shared with service providers.